Payments & Delivery
Payments
We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.
Delivery
Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your poster or print quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 3-5 working days.
Returns Policy
In the event that you are unhappy with your poster or print for any reason, you are entitled to return it for a full cash refund (including shipping) up to 30 days after your order arrives. If you return your order after 30 days but within 60 days, instead of a cash refund, you will be offered an exchange equal to the value of your order.If your order arrives damaged or faulty, you have up to 45 days to return it for a full cash refund. All return windows are valid from the date on which your order arrives with you.
Refunds Policy
You are entitled to cancel your order within 30 days without giving any reason for doing so. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.You can inform us of your decision by e-mail returns@mina.comWe will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.